When Techs Rock, America Rolls
For over 50 years, Penske’s upkeep technicians have powered our industry-leading fleets. At Penske, we’re proud to offer profession growth alternatives that maintain our techs on the reducing fringe of the know-how and tendencies shaping transportation. We’re merely dedicated to rising and coaching the most effective expertise on the planet.
“I’m blown away by the coaching that Penske affords,” stated Raychel Burley, a tech II in South Dallas, Texas. “In my first month, I used to be despatched to 2 coaching lessons. My supervisor requested me, ‘What lessons would you prefer to attend?’ I stated, ‘Put me in something and all the things I must succeed.’”
Inside coaching at Penske consists of management and customer support coaching in addition to certification and compliance with authorities, {industry} and Penske requirements. Plans are designed as progressive coaching by job title and embody numerous Penske customized and unique tools producer (OEM) on-line and instructor-led coaching programs. These are among the many hottest with Penske techs.
“My first week, I used to be paired up with a few completely different technicians to go along with them and study as a lot as I might,” stated Alexandria Schwartz, now a upkeep supervisor on the South Dallas location. “It was a beautiful beginning place. I obtained OEM coaching, discovered from technicians and coaching movies and extra. There was a lot accessible.”
For Cory Norman, a tech I based mostly in Carrollton, Texas, Penske’s coaching program is completely suited to any technician trying to advance inside the firm – whereas studying as a lot as they presumably can in regards to the job. This consists of our Pit Cease coaching, which is geared towards entry-level technicians and focuses on bumper-to-bumper essential abilities. Developed anddelivered by Penske trainers, these experiences embody self-paced on-line coaching programs, instructor-led lessons and energetic teaching by the native staff. The purpose? To enhance a technician’s “time to proficiency” on jobs vital to their position with time put aside for ability mastery on the job.
Cory Norman, tech I based mostly in Carrollton, Texas
“Technically, you may are available as a CSR [customer service representative], however Penske will educate you to be a tech III,” stated Norman. “They’ll ship you to class and educate you all the things from the OEM. They maintain us as far up-to-date as they will right here. That’s the most effective components about transferring up and round inside Penske.”
Penske’s specialised coaching tracks are additionally second to none. Our Technician Certification Program is an intensive, one-to-two-year program that gives our technicians with the instruments to maintain tempo with the ever-changing know-how of the transportation enterprise. It’s accredited by the Automotive Coaching Managers Council (ATMC) and was the primary within the {industry} to earn accreditation from the Nationwide Institute of Automotive Service Excellence (ASE). Licensed technicians will probably be acknowledged within the {industry} for finishing the coaching program.
“This program is ideal for an entry-level technician who has drive and ambition, and needs to maneuver up in an organization like ours,” stated Ernie Luzania, director of technical coaching at Penske. “It’s a mix of classroom instructor-led programs and self-paced coaching that advantages a extremely good affiliate who desires to be a truck technician.”
Coach Ernie Luzania utilizing the HoloLens2 machine
Penske is understood for its innovation and early adoption of know-how. Our coaching program follows swimsuit. PenskeXR coaching makes use of combined actuality to ship an interactive, digital expertise to technicians. By connecting with a Penske coach by way of a HoloLens machine, technicians study abilities by way of an instructor-led augmented actuality session.
“There’s very excessive saturation with PenskeXR coaching, and the thought of touring is a non-issue. The technician exhibits as much as work the place she or he usually would and will get proper after it,” stated Luzania. “Then, after they flip off the feed after the coaching, they will go make use of these strategies proper of their house location the place there’s a excessive stage of consolation and when the knowledge is as contemporary as doable.”
Penske technician viewing the HoloLens2 feed
Along with its profession applications, Penske’s staff of 37 trainers – every of whom occur to be a former Penske technician – affords over 2,000 lessons yearly, in addition to entry to tons of of on-line technical coaching programs.
“It’s not like there’s lots of people simply watching, and that’s what I like about it,” stated Lakota Schied, a tech III in Kansas Metropolis, Missouri. “With e-learning, while you begin with Penske, you get an entire week the place you could have slotted time to study. It’s primarily starting tech III coaching – studying the preventative upkeep course of, and what to look and examine for.”
The abilities you develop alongside the most effective within the enterprise at Penske will set you up for fulfillment each right now and tomorrow in one of the dynamic industries round.
Penske is at all times in search of gifted people to hitch our staff. View our present listing of job openings right here.
Penske Truck Leasingis a proud supporter of the TechForce Basis, a company with a mission to lift consciousness with school-age college students about profession alternatives as skilled technicians.
By “Transfer Forward” Workers
