Velociti Provides Services Know-how Help to VeloCare Program
Riverside, MO – August 16, 2023 – Velociti Inc., a worldwide supplier of expertise deployment, upkeep and integration options, as we speak introduced that its VeloCare expertise upkeep and operational assist program is now out there for the more and more superior communications, connectivity and IT programs utilized in a spread of amenities. Included are warehouses, manufacturing, retail, healthcare, hospitality, restaurant and rail amenities, in addition to public venues equivalent to stadiums and arenas.
“For almost 30 years, Velociti has met the essential cellular expertise set up and deployment wants of enterprise shoppers, and in 2015 we launched VeloCare to assist our prospects with expertise well being monitoring, upkeep and restore providers,” mentioned Deryk Powell, president of Velociti. “Right this moment, we’re seeing the usage of communications, connectivity and data applied sciences quickly growing in a variety of amenities. With that growth, the significance of complete expertise administration and assist will proceed to develop dramatically so we’re increasing VeloCare to incorporate facility programs.”
VeloCare supplies proactive 24/7 expertise well being monitoring to make sure that programs are working accurately, and up-time is maximized. This system permits customers to keep away from fluctuating prices, cut back expertise assist time and bills in order that in-house assets can concentrate on core enterprise and operational tasks.
Facility applied sciences supported by VeloCare embrace core IT infrastructure. 5G and Wi-Fi networks, RFID, safety, entry management and yard administration programs, Level-of-Sale (POS) and sensible constructing options, and digital signage, amongst others. The VeloCare Facility Well being packages embrace:
• Velogic buyer portal for actual time visibility to expertise well being, service exercise, stock administration, SLA adherence and way more
• Managed Providers for gadget and equipment assist, together with configuration and substitute packages
• Tech Help Name Heart for twenty-four/7 entry to a skilled consultant to reply questions or help with distant troubleshooting
• Subject Providers together with onsite technician assist for {hardware} and gadget troubleshooting, set up, removing, upgrades and repairs
• Enterprise Desk Providers for supplemental administrative assist for any person interface or software program, and entry to a train-the-trainer program
All VeloCare providers are offered for a flat, month-to-month subscription below assured Service Stage Agreements and embrace entry to a devoted Buyer Success Supervisor. Construct Your Personal Bundle options are supplied to permit customers to pick the choices that match their enterprise construction and assist their expertise assist and operational wants.
About Velociti
For almost 30 years Velociti Inc. has customized, put in, maintained, and partnered with a large spectrum of applied sciences that resolve advanced enterprise issues on a big scale. Velociti’s professional group bridges the hole between expertise suppliers and enterprise prospects, together with Fortune 500 corporations, to resolve the various challenges corporations face in as we speak’s ever-evolving linked world. Whether or not for transportation and logistics, on and off freeway fleets, hospitality and restaurant, retail, rail, healthcare, warehouse and distribution, manufacturing or development, Velociti supplies sensible options and providers that allow prospects to maximise the return on expertise investments. For extra data, go to http://www.velociti.com or name toll-free (855)-233-7210.
