Flowspace Enhances OmniFlow Software program with Subsequent-Technology Visibility and Order Administration Instruments
Flowspace, the software program platform powering impartial success, in the present day introduced updates to its OmniFlow suite of instruments, empowering retailers with the elemental visibility and insights wanted to orchestrate a persistently wonderful finish buyer expertise.
The omnichannel shopper has by no means been extra highly effective, spending extra usually and extra continuously than those that store solely in shops. They’ve additionally by no means been extra fickle, abandoning model loyalty within the identify of improved product availability and pricing.
As shopper conduct evolves and financial headwinds persist, trendy retailers are adopting applied sciences and methods designed to fulfill the distinctive wants of omnichannel manufacturers and their clients, who’ve heightened expectations for comfort, communication, and connectivity throughout touchpoints. Environment friendly, dependable success is important to buyer satisfaction and retention; in truth 85% of shoppers wouldn’t store with a model once more after a poor supply expertise.
Flowspace’s OmniFlow software program empowers retailers with the next-generation visibility and insights they should orchestrate and optimize success. As a standalone software program that connects to the Flowspace success community and impartial warehouse places, OmniFlow affords manufacturers working any success configuration the centralized visibility and reporting crucial to fulfill end-customer expectations for a seamless expertise.
Current market-driven updates to OmniFlow software program embrace:
Enhanced exceptions decision streamlines challenge reporting and offers retailers with added visibility into success and service efficiency.
Superior inbound visibility empowers retailers to raised determine, perceive, and handle stock discrepancies.
Improved warehouse receiving methodology proactively prevents orders from being acquired or accepted with variances.
Up to date batch efficiency processing will increase outbound order capability and additional improves SLA adherence.
OmniFlow additionally permits sellers to combine best-in-class ERPs, similar to SAP, Netsuite, and others, to view cross-channel orders, shipments, and success in a single place.
In line with Forrester Analysis, organizations that may achieve constructing adaptivity and resilience inside a tumultuous market can be “ecosystem-oriented,” adopting software program and methods that work in collaboration with applied sciences throughout a stack.
The Flowspace platform is designed to facilitate fast, seamless integration of gross sales channels, companions, and applied sciences, empowering sellers to create a cohesive model expertise that meets heightened omnichannel buyer expectations.
“Flowspace is the versatile success resolution powering impartial ecommerce,” stated Ben Eachus, co-founder and CEO, Flowspace. “We’ve developed an asset-light community and cloud-native software program constructed for max interoperability, all designed to offer a superior buyer expertise for each retailers and their finish clients.”
Flowspace’s proprietary OmniFlow software program, which offers real-time visibility into stock, orders, and success exercise centralized in a single dashboard, is built-in inside its community of greater than 150 success places nationwide.
Lately acknowledged as a number one supplier of success software program and companies, the corporate is trusted by greater than 500 manufacturers to allow fast, environment friendly, omnichannel success from any supply, to any finish buyer. Its open platform is supplied to combine with methods, channels, and companions throughout the retail ecosystem, together with direct to shopper (DTC) storefronts, third-party marketplaces, brick-and-mortar retailers, and past.
